Service and Support
Our company has more than 40 years experience in the ICT Sector, and more specifically with ePlanning Tools widely used across Australian Local Government
We pride ourselves on being agile and responsive to our customers needs and have selected services and support packages readily available to install.
Our Service and Support Matrix covers the broad range of ePlanning Products available
| Services |
ePlanning/eServices Products |
| TRAX |
PlanningXChange
from ICON |
MasterView
from Civica |
CI eServices
from TechnologyOne |
ePathway
from Infor |
|
Project Management |
Yes |
Yes |
Yes |
Yes |
Yes |
| Installation |
Yes |
Yes*1 |
Yes |
– |
– |
| Training |
Yes |
Yes |
Yes |
– |
– |
| Site Custom Configuration |
Yes |
Yes |
– |
Yes |
Yes |
| Custom Styling |
Yes |
Yes |
– |
Yes |
– |
| Code Support |
Yes |
Yes*1 |
– |
– |
– |
| Custom Pages/Function |
Yes |
Yes*2 |
– |
– |
– |
| NSW Portal Integration Services |
Yes |
Yes*3 |
– |
– |
– |
- *1 Subject to License conditions.
- *2 V9.2.35 or greater.
- *3 On Premise installations only.
We have a real interest in Council’s ability to use the full functionality of these products now, and into the future, with confidence that support will always be there.
Register your details here or call 02 7227-9677 and one of our team will contact you.